Privacy Policy

At SparkHorizon, your privacy is paramount. This policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with our website operations. We are committed to transparency and ensuring you understand our practices.

By using our services, you agree to the terms outlined in this Privacy Policy. Please read it carefully to gain a clear understanding of how we collect, use, protect, or otherwise handle your information.

Information We Collect

We collect various types of information to provide and improve our services. This includes both personal and non-personal data, gathered through different interactions with our website and services. Understanding what we collect helps us serve you better while maintaining your privacy.

  • Personal Identification Information: When you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site, we may collect your name, email address, mailing address, phone number, and other similar details.
  • Non-Personal Information: We automatically collect certain non-personal information when you visit our website. This includes browser type, operating system, IP address, referring pages, pages visited, and the dates/times of visits. This data helps us analyze trends and administer the site.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
  • Information from Other Sources: We may also receive information about you from other sources, including third parties, and combine that information with the information we collect through our services.
Digital data flowing securely, representing information collection

How We Use Your Information

The information we collect is crucial for delivering and enhancing your experience with SparkHorizon. We use it responsibly and primarily for the following purposes, all aimed at providing a seamless, personalized, and secure service.

Service Provision & Personalization

We use your data to operate, maintain, and provide all features of our services, process your transactions, and manage your account. This includes personalizing your experience by delivering content and product offerings relevant to your interests.

Communication & Support

Your contact information allows us to communicate with you regarding your service requests, provide customer support, send important updates, and deliver marketing communications that we believe may be of interest to you.

Analytics & Improvement

We use collected data for analytical purposes to understand how our users interact with our website and services. This helps us to improve functionality, user experience, and to develop new features.

Security & Fraud Prevention

Your information helps us maintain the security of our services, detect and prevent fraud, abuse, and other illegal activities, and respond to legal requests or obligations.

Marketing & Promotions

With your consent, we may use your information to send you promotional materials, special offers, or other marketing communications about our products and services, or those of our trusted partners.

Legal Compliance

We may use your data to comply with legal obligations, enforce our terms and conditions, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

Disclosure of Your Information

SparkHorizon respects the confidentiality of your personal information. We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without your explicit consent, except in specific circumstances outlined below, which are necessary for providing our services or complying with legal requirements.

  • Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. These providers perform functions like payment processing, data analysis, email delivery, hosting services, and customer support.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
  • Legal Requirements & Protection: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • Aggregated Non-Personal Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for marketing, advertising, research, or other business purposes. This data helps us understand general user trends without compromising individual privacy.

Rest assured, any disclosure of your information is done with the utmost care and in adherence to strict privacy standards. We continuously review our partners' privacy practices to ensure they align with our commitment to your data security.

Interconnected network of digital data, representing secure information sharing

Your Data Protection Rights

At SparkHorizon, we empower you with control over your personal data. You have several rights regarding your information, and we are committed to helping you exercise them.

Right to Access

You have the right to request copies of your personal data. We may charge you a small fee for this service if the request is excessive or unfounded.

Right to Rectification

You have the right to request that SparkHorizon correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

Right to Erasure

You have the right to request that SparkHorizon erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that SparkHorizon restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to SparkHorizon's processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that SparkHorizon transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at .

Changes to This Privacy Policy

SparkHorizon may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. By continuing to use our services after any changes become effective, you agree to be bound by the revised Privacy Policy.

Last updated: October 26, 2023

Contact Us About Privacy

If you have any questions or concerns regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your inquiries promptly and transparently.